REFUND POLICY

OUR RETURN POLICY ENSURES A SEAMLESS SHOPPING EXPERIENCE

• We offer exchanges only, in the form of store credit.

• Items must be returned in their original condition with all tags attached, neatly packed, and in their original packaging.

• Returns should include all received materials (dust bags, covers, etc.) and a copy of the packing list.

• Please return items within 10 days of receipt.

• We can only exchange the same item in a different size or color, no other exceptions.

• Customers are responsible for return shipping.

• Upon exchange, you'll receive a new tracking number.

• Store credit can be used for future orders.

• Exchanges are only accepted within the original shipment country.

• Store credit is valid for one year from the issue date.

Contact our customer care team at neramstreet@gmail.com to initiate exchanges. Provide your order number and reason for return.

Follow our customer care team's instructions for hassle-free returns. Items not meeting our policy won't be accepted.